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Frequently Asked Questions (FAQ)

1. What services does Destina Tourism offer?

Destina Tourism offers VIP transfer services from Antalya Airport to various hotels and destinations within Antalya. We provide a range of vehicles including Economy, Economy Van, Premium Minivan, and Minibus to meet different needs and preferences.

2. How can I book a transfer service?

You can book our transfer services directly through our website, destinatourism.com. Simply enter your travel details, select your preferred vehicle, and complete the booking process. You can also contact us via phone or email for assistance.

3. What are the payment options available?

We accept various payment methods including credit/debit cards and bank transfers. All payments are processed securely to ensure your financial information is protected.

4. Can I make changes to my booking?

Yes, you can make changes to your booking by contacting our customer service team. Please note that changes may be subject to availability and additional charges depending on the nature of the modification.

5. What is your cancellation policy?

Our cancellation policy allows you to cancel your booking up to 24 hours before the scheduled transfer time for a full refund. Cancellations made less than 24 hours before the scheduled transfer time may be subject to a cancellation fee. Please review our full cancellation policy on our website for more details..

6. Are your vehicles insured and well-maintained?

Yes, all our vehicles are fully insured and regularly maintained to ensure the highest standards of safety and comfort for our passengers.

7. Do you provide child seats in your vehicles?

Yes, we can provide child seats upon request. Please let us know at the time of booking if you require a child seat, and we will arrange it for you at no extra cost.

8. How will I find my driver at the airport?

Our driver will meet you at the airport with a sign bearing your name. Detailed instructions on where to meet your driver will be provided in your booking confirmation email.

9. What should I do if my flight is delayed?

We monitor all incoming flights to ensure our drivers are aware of any delays. If your flight is delayed, our driver will adjust the pick-up time accordingly. There is no additional charge for flight delays.

10. How can I contact Destina Tourism for support?

You can contact us via email at info@destinatourism.com or by phone at +971 54 761 2238. Our customer service team is available 24/7 to assist you with any inquiries or concerns.